CANCELLATION POLICY
If you cancel between the day you paid your initial deposit through 45 days before the event start-date, there will be a $10.00 processing fee deducted from any monies refunded to you.
If you cancel between 31 days through 44 days before the event start-date, there will be a $15.00 processing fee deducted from any monies refunded to you.
If you cancel 30 days through 15 days before the event start-date, there will be a $25.00 processing fee deducted from any monies refunded to you.
If you cancel 14 days through 8 days before the event start-date, there will be a $50.00 processing fee deducted from any monies refunded to you.
For any cancellations that are made 7 days or less before the event start-date, all monies paid are Non-Refundable.
NOTE: If you have paid on your account using a check, your refund will not be mailed until your check clears the bank.
IMPORTANT NOTE ABOUT ROOMMATES - When you cancel, your roommate(s) are automatically changed to the correct package, and they will be responsible for the increase in their package costs. They have the option to cancel their package or replace your spot with someone else. If you are due a refund, and you have canceled within three weeks of the SDV, your roommate(s) must pay for their new package balance before any refunds are made to insure that all room charges are covered.
NO SHOWS = ABSOLUTELY NO REFUNDS!!! Anyone who does not show up at the SDV without prior written notice are considered to be NO-SHOWS.
IMPORTANT NOTE: Due to the sluggish economy, we need to keep an accurate count on attendees and sleeping rooms. All balances wil need to be paid by the required deadlines, and we will not accept final payments at the event. If you cannot attend, you are responsible for canceling your registration by logging into your account or by Emailing Nancy@dreameventsinc.com to cancel. We understand that some people are having financial problems, and we are willing to work with you as best we can, but we need to hear from you. Otherwise, we will be canceling registrations when your payments are not made on time. Thank you for your cooperation.
